Privacy Policy

Pacely (“we”) respects your privacy. This page explains what we collect when you use pacely.store and why.

What we collect

• Order details: your name, mobile number, district, area and full delivery address, and the items you order.
• Strava card details: the Strava profile link you provide and the public name and photo on that profile.
• Payment status: SSLCOMMERZ tells us whether your payment succeeded, plus a transaction reference. We never receive your card or wallet details.
• Technical data: browser type and a Meta Pixel identifier if you allow it, used to measure advertising.

How we use it

• To process your payment, print your items, and deliver your order.
• To send you one SMS with your order number and tracking link.
• To prevent fraud and abuse, and to meet accounting and legal requirements.
• To measure our advertising. Meta receives a one-way hashed version of your phone number and your order value when you buy.

Who we share it with

Only the services needed to fulfil your order: SSLCOMMERZ (payments), RedX (delivery: name, phone, address), our SMS provider (your number and the message), our file storage provider (card photos and print files), and Meta (advertising measurement, as above). We do not sell your data and we do not show third-party advertisements. We never share customer information with anyone else; if we ever did, that would be our responsibility.

Saved address

To make repeat orders quicker we remember your address against your mobile number. When you enter that number again we show only a masked preview (for example “Md. S*** N***, House ***, Ullapara”). Your full address is never sent back to the browser.

Order tracking

Tracking pages show your order number, items and delivery status only. They never show your name, phone or address.

Retention and your rights

We keep order records for as long as needed for accounting and returns, then delete or anonymise them. You can ask us to correct or delete your saved address or other personal data by contacting us below.

Contact

Pacely, Chariashikar, Uttar Para, Hatikumrul, Ullapara, Sirajganj, Bangladesh. Phone +880 1346 990130, email [email protected].